Q When accessing the web interface for first time, I am getting Access to the Path ... is denied errors. How do I solve the problem?

A Use Impersonation, in your ASP.NET application, specify a user, uunder which context it will run. If that user has access rights to folders, then the problem will disappear.

To impersonate an user, find the file web.config in the root of the mail server web interface installation, and somewhere inside of system.web section, insert:

<identity impersonate="true" userName="TheUserName" password="ThePassword"/>

Where TheUserName and ThePassword are username and password of user on your computer, who has full access to your mail server folders.

It is important to insert impersonate tags at the correct section, and not inside of comments. The best place would be to put it just above of </system.web> tag:

                                .
                                .
                                .
                                    <identity impersonate="true" userName="Administrator" password="topsecret" />
                                </system.web>
                                .
                                .
                                .
                            

Q What are the system requirements for Mail Server .NET?

A If your computer can handle SQL Server 2005 Express, then it can handle our mail server too. See system requirements for it here.

Q I want to move my server from one computer to another. How do I do it without losing my settings and user emails?

A Use backup and restore utilities, which come with your mail server. They are console applications, and are located in the root of your mail server installation. Application file names are DataBackup.exe and DataRestore.exe.

Applications take one argument, name of folder where you want to keep backup data (for DataBackup), or want to restire data from (for DataRestore).

On your original computer, create a folder e.g. c:\MyData\, and run:

                            DataBackup c:\MyData\
                        

After the execution finishes, take with you the folder to new computer. Make sure to keep the subdirectory structure.

Then, after installing new mail server on your new computer, run:

                            DataRestore c:\MyData\
                        

Assuming that you placed the backup folder at c:\MyData\.

Q When installing the server on Vista, I am getting Error No 2869. How to solve the problem?

A The setup program uses so called "custom actions" to install the service part of mail server. It involves an access to the Windows registry, and if your Vista has User Account Control (UAC) enabled, it will not like it, and throw an "Error no 2869".

The simplest solution is to disable UAC altogether. It can be done by going to Control Panel - User Accounts, and selecting Turn User Account Control on or off, then unchecking an appropriate box. After doing that, the computer has to be restarted.

Q What is IP Binding for domain groups, and how to use it?

A IP Binding for domain groups can be used only on computers, which have multiple IP addresses. For more information see the following document.

Q Is there a way to place users and logs into the alternate directory?

A Yes. Run regedit, go to HKEY_LOCAL_MACHINE\SOFTWARE\ArGoSoft\ArGoSoftMailServer.NET\Settings\, and add REG_SZ values Log Path, pointing to the alternate log files location, and Users Path, for user folders.

Q I am having problems with installing the server. Can you help?

A For a limited time, we offer free assistance with the server setup to registered users of Mail Server .NET.

All we will need an access to your computer, where you are installing the server, via remote desktop (terminal services server), or other remote access software, like VNC.

We also will provide similar service to users, who are evaluatint the server. Assistance will be provided at $25.00 per hour (1 hour minimum), which will be refunded after they register the server.

Please contact us, if you are insterested.

Q How do I transfer my users and settings from the Pro version to the .NET version?

A Currently you can transfer only domains, users (including messages in their mailboxes), and mailbag domains.  You must be using Mail Server Pro v1.8.9.0 or later.

Step by step instructions for transferring data are here.

Q How do I allow users to log in using only their username, without appending the domain name?

A If domains are in the _Default domain group, then users on those domains do not need to use their domain name to log in, only the username will work.

If users are not members of the _Default domain group, then they need to use username@domain syntax when logging in.

However, the web interface of mail server (v1.0.2.3 or higher) allows you to specify a domain name, which will be appended to user names, if they do not contain domain names. To do so, run IIS manager, select the WebMail application, click Properties, select ASP.NET tab, click Edit Configuration button, and in the Application Settings section edit Default Domain value, which, why default, is blank.